Modern Apprentice - Digital Marketing

Job Description

The Scottish Qualifications Authority (SQA) is Scotland’s national awarding and accreditation body. We are trusted to oversee thousands of qualifications that are available in schools, colleges, and workplaces, not just in Scotland, but around the world.  

We are committed to providing high-quality modern apprenticeship opportunities – giving Scotland’s young people the chance to earn and learn, while working towards valuable SQA vocational qualifications. Whether applicants are seeking to build on their existing qualifications to take the next steps in their chosen career, or to gain their crucial first experiences within a particular sector, our Modern Apprenticeships have lots to offer. 

A Modern Apprenticeship at SQA will give you the knowledge and transferable skills you need to get your career off to a great start. Our established one-year programme offers successful applicants the chance to be part of an innovative public sector organisation, experience responsibility and a variety of work activities all whilst while working towards credible qualifications. 

Apprentices on this 12-month programme will be assigned to the Marketing team and alongside work activity with undertake a Digital Marketing qualification at SCQF Level 6.

We welcome applications from 16 – 19-year-olds, or up to 29 if you are disabled or care-experienced.

About the role 

You will be part of the Customer Marketing Team, who play a crucial role in promoting SQA’s brand and its qualifications around the world.  Your role will support the team with varied digital marketing activities including content creation, email marketing, social and paid media. You will also work with digital marketing analytical tools to evaluate success and inform future marketing activity. 

By the end of your apprenticeship, you will have learned, digital marketing tools including analytics, Search Engine Optimisation (SEO) and how to use industry leading graphics and video editing tools.

Responsibilities 

• Create engaging content for a variety of marketing channels including email, social media, print, paid search and digital, to meet agreed targets and outcomes. 
• Provide administrative support, ensuring activities are carried out accurately, according to plan and ensure compliance with documented processes.
• Support management of customer data and campaign results to support the department’s tracking and measurement approaches.
• Provide a high level of customer service to internal and external customers, ensuring responses are issued promptly, and accurately.
• Contribute to continuous improvement initiatives by reviewing and recommending improvements to administrative procedures and systems.  

Young talent at SQA

This opportunity is being delivered as part of our Young Talent Strategy to attract, recruit, develop and retain young talent and will enable you to:

• Develop your transferable skills by playing a key role in your team with meaningful work activity and responsibilities.
• Work with a Career Development Mentor to learn about the world of work and your career ambitions.
• Be part of a Young Talent Network helping to influence and shape decisions across the organisation.

Benefits

• 27 days annual leave plus 14 public holidays.
• 21 hours volunteering leave to engage and support community social responsibility.
• Office based in our Glasgow City Centre and Dalkeith locations with opportunity for hybrid working.
• Shadowing, mentoring, and training opportunities with experienced and accomplished professionals.

Entry criteria

Applicants must have a National 5 in English /Graphic Design/Art and Design, or alternatively equivalent digital engagement project experience will be considered.

Closing Date: Sunday 5 May 2024

Please note that interviews will be held week beginning Monday 17 June 2024.